Shipping Policy

Shipping and Delivery Information

At Fitolizaa, we strive to deliver your orders as quickly and efficiently as possible. Our estimated delivery dates are calculated based on several factors, including your destination address, the shipping method selected, and the time required to assemble and prepare your items for shipment. Below, you’ll find detailed information about our shipping process, delivery timelines, and other important considerations.

Shipping Origin

Most of our products are shipped from our warehouse located at:
LGB6, 20901 Krameria Ave, Riverside, CA 92518-1513, United States
By centralizing our operations, we are able to keep your delivery times lower and ensure efficient order fulfillment.

Shipping Timelines

  • In-Stock Items:
    Most in-stock items are processed and shipped within 7 business days. Once shipped, the average transit time is 4-8 business days.
  • Custom Items (e.g., Custom Steering Wheels):
    Custom items are processed and shipped within 30-40 business days. Once shipped, the average transit time is 4-8 business days.

Delivery Reliability

We understand the importance of receiving your order on time. Rest assured, your order will typically arrive within the estimated delivery window. However, in rare cases, unforeseen circumstances such as extreme weather conditions, carrier delays, or customs processing (for international orders) may cause delays. We appreciate your understanding and patience in such situations.

International Shipping

We are proud to offer international shipping to most destinations worldwide. Here’s what you need to know:

  • Delivery Time: International orders typically take 4-8 business days for transit, with an additional 30-40 business days for processing and shipping.
  • Customs and Import Fees:
    1. For most countries, customers are not required to pay additional import fees, duties, or VAT (Value Added Tax).
    2. However, customers in certain countries (e.g., Germany, Italy, the UK, Canada, and others) may be subject to customs duties or VAT based on their country’s regulations. These fees are the responsibility of the customer and are not included in the order total.

Taxes and Duties

  • Domestic Orders: Sales tax may apply to orders shipped within the United States, depending on your state’s tax laws.
  • International Orders: While we strive to make international shopping seamless, please note that any customs duties, taxes, or fees imposed by your country are the responsibility of the recipient. We recommend checking with your local customs office for more information.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your shipment and get real-time updates on its location and estimated delivery date.

Need Assistance?

If you have any questions about your order, shipping, or delivery, our customer support team is here to help. Feel free to reach out to us at:

  • Email: info@fitolizaa.com
  • Address: LGB6, 20901 Krameria Ave, Riverside, CA 92518-1513, United States